Communication Skills Every Property Manager Should Have

Communication is the cornerstone of the property manager-resident relationship, and there is no...

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Show Renters You Care with National Love Your Pet Day

If you’ve ever owned a pet, you know how important they can become in your life. American writer...

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Improve Resident Retention through These 3 Methods

As a property manager, maintaining a high resident retention rate is an everyday priority. It...

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How to Make your Residents Love Your Property

Some would argue that word of mouth is the best and most effective form of advertising. Someone...

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Mistakes for Property Managers to Avoid to Stay on the Right Side of the Law

We’re all secretly addicted to those late-night cop shows, or prison-centered television...

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March 02, 2016

Your 3-Step Guide to Dealing with Bad Online Reviews

A bad online review can make a good day turn for the worst. It can easily break potential applicants’ interest and leave a bad taste in your current residents’ mouths. Keeping watch on accessible online rental rating sites like Google Reviews, Yelp, and for good and bad reviews and coming up with a strategy on how to deal with bad reviews should be a priority.

  1. Don’t take it personally.

Whether the review mentions your name specifically or references your community overall, try not to take the negativity personally. This is easier said than done, but by letting it go...

February 25, 2016

How to Create a Pet Friendly Environment

With an upward trend of available renters choosing their pet’s needs over their own, you might want to consider making your property a little more pet friendly. The data supported by the...

February 18, 2016

Should You Rent to Section 8 Housing?

Deciding whether or not to open up your community to Section 8 residents is a big decision. While you’ll easily encounter property managers that swear by Section 8 and others who vow it off, it’s...

February 11, 2016

360 Sq. Ft. Might be the Next Big Thing for Multifamily Housing

When it comes to architecture trends, micro-apartments are all the rage. It’s hard not to be impressed when you see a 420-square-foot apartment transform into 6 functional rooms, accommodate 12...