New Year – New You
Whether you’ve already made your personal new year’s resolutions or have decided to wing it, 2017 is a time to start off fresh. From improving your relationship with your residents to keeping an organized inbox, take some inspiration from these 5 common property management New Year’s resolutions. It’s never too early to start the New Year off on the right foot.
- Increase the Number of Applicants and Leads
While economic conditions fluctuate, it’s good to set standards for yourself and your property’s marketing. Whether you start posting your vacant listings 2 times a day or try to increase your property’s reputation with the neighborhood, setting goals like these can help you understand what the most effective way to attract applicants and leads is. This can be really helpful if you’re trying to measure which marketing channels (like Craigslist vs. Apartments.com) gain the most leads and applicants.
- Additional Education or Training
Now that you’re pumped and ready for the New Year, it’s a good time to learn new skills or brush up on your training. Take advantage of property management podcasts on your drive to work or when visiting the properties. If you are a CIC™ Subscriber, take the Safe Access For Credit (SAFC) course and certification for Multifamily Housing Professionals which is free! Avoid a $1,000 fine when screening applicants, by reviewing good credit reporting practices. There are plenty of resources (like this blog) that can help you ‘up’ your property management game.
- Stay Organized & Focused
With most people, one of the top goals this 2017 is to stay organized, motivated, and focused. This applies to both personal and work life. You can jumpstart this habit by tackling organizing your email inbox and practicing techniques to avoid stress. Look into your property management tools within your software, like CICTotal, and see if there’s anything that can speed up your daily processes.
- Improve Resident Satisfaction
Ensuring that your community is happy is one of your top priorities. Happy residents can easily become life-long residents, so it’s important that you brainstorm a few ways to increase tenant satisfaction. For example, you can try to get closer to new residents with a move-in checklist or utility checklist. If you have some time, you can boost satisfaction rates throughout your entire community with a successful resident event. Once you have figured out what you want to do, create a measurable goal for yourself and try to reach it!
- Keep On Top of Property Maintenance
While you might depend on your maintenance crew to keep a look out for issues, it’s still important that you can distinguish the signs of property damage. Knowing the signs of pest infestation or serious mold can save a property from sizable (and costly) damages, when others don’t notice it. Additionally, you’ll want to make sure your residents are comfortable with submitting maintenance requests and that each request gets handled in a timely manner.
As the saying goes, ‘new year, new you.’ Before 2017 hits, create your property management New Year resolutions and stick to them. With one of these 5 common resolutions or one of your own, you’ll be able to make a difference at work, and at home.
What are your property management goals this year? Let us know in the comment section below and don’t forget to subscribe.
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